It's a common misconception that all younger employees are tech-savvy, but recent studies have revealed that many Gen Z and Millennial workers struggle with "tech shame" in the workplace. They may be proficient in using social media apps, but they lack the necessary skills to adapt to the digital demands of the office.
A recent study found that one in five employees aged 18-29 feel judged when they encounter technical issues at work, compared to just one in 25 employees aged 40 or over, highlighting the importance of providing better training for all employees, not just the younger generation. In addition, with many Gen Z workers starting their careers during the pandemic, it is essential to provide them with the skills needed to navigate a digital working environment, especially if they're working remotely or in a hybrid role.
Another solution to this problem is to ensure that your team has access to the right tools and devices. Younger workers may have less disposable income to spend on home office equipment and may be hesitant to speak up if they struggle. Employers should check in with their employees, especially if they're working remotely, to ensure they have the necessary resources to be productive and confident in their work.
If your company faces the issue of "tech shame" among its employees, it's crucial to address it head-on. Providing better training, sourcing the right tools, and checking in with employees can significantly impact employee engagement, productivity, and confidence. If you need any advice or assistance, we're here to help. Just get in touch.