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Tech advice and news.
From the experts, for you.

Take action to avoid a devious new phishing scam

2/2/2023

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Another day, another scam. And this is a sneaky one.
 
Cyber criminals are getting smarter. This recent malware threat is unusually smart. It impersonates a highly trusted brand name to get a foot in the door.
 
Targets receive a convincing looking email that appears to come from a widely used e-signature platform. 
 
Attached to the email is a blank image that’s loaded with empty svg files, which are carefully encoded inside an HTML file attachment (stay with us here).
 
In short, it’s very clever and it’s tricking its way past a lot of security software.
 
That puts businesses like yours at risk. Because code within the image sends people to a malicious URL. 
 
Open the attachment and you could unwittingly install malware onto your device – or even your network – which risks exposing your data and leaving you open to a ransomware attack. 
 
Recently, there’s been a wave of HTML attachment attacks on small and medium sized businesses, so it’s clear that companies need to take action to stay ahead of the criminals. 
 
If you use software to sign documents electronically, double-check that emails are genuine before opening any attachments. 
 
There’s a reason why the criminals have chosen to impersonate a trusted name.
 
Taking things a step further, you could block all emails with this type of attachment, to prevent employees from being exposed to scam emails in the first place. 
 
If you’d like any further advice, or help implementing extra security measures, get in touch!
 
Published with permission from Your Tech Updates.
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When did you last have a health check?

1/26/2023

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How’s the January health kick going?
 
Lots of us take our health seriously – once a year, anyway – and it’s good to think about whether you’ve been looking after yourself (and, better still, doing something about it).
 
Your doctor would probably like to see you once a year for a health check, just to pick up any minor problems and stop them from getting worse.
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​It’s precisely the same principle as your technology.
 
So why not book an IT check-up to ensure everything’s in great shape for the journey ahead?
 
You do this for yourself, you do it for your car, and it’s a good plan to think the same way about your workplace tech. Because it might have to work pretty hard in the year to come.
 
Getting everything checked out now will pay dividends later.
 
We’ll help to pick up any minor-but-urgent fixes that could help prevent a disastrous breakdown in a few months. Sometimes a simple software update will speed things up dramatically – which means less time watching the egg timer!
 
If there are more significant but non-urgent jobs that you can safely leave for another day, we’ll tell you that too. 
 
And if you’re all good to go, you can carry on confidently.
 
It may be a great time to think about new technology and prioritize your IT projects. But do you know what to prepare for if you want your system to develop as your business grows? That could be something as simple as switching to cloud storage or a larger project, such as digital transformation. 
 
Our experts carry out top-to-toe IT health checks for all kinds of businesses, and we’ll give you honest, jargon-free advice on the best solutions for a trouble-free tech set-up.
 
To book your check-up, get in touch. Or better yet, schedule today on our Tech Assessment page.
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Are your younger employees experiencing ‘tech shame’?

1/20/2023

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It's a common misconception that all younger employees are tech-savvy, but recent studies have revealed that many Gen Z and Millennial workers struggle with "tech shame" in the workplace.
They may be proficient in using social media apps, but they lack the necessary skills to adapt to the digital demands of the office.

A recent study found that one in five employees aged 18-29 feel judged when they encounter technical issues at work, compared to just one in 25 employees aged 40 or over, highlighting the importance of providing better training for all employees, not just the younger generation. In addition, with many Gen Z workers starting their careers during the pandemic, it is essential to provide them with the skills needed to navigate a digital working environment, especially if they're working remotely or in a hybrid role.

Another solution to this problem is to ensure that your team has access to the right tools and devices. Younger workers may have less disposable income to spend on home office equipment and may be hesitant to speak up if they struggle. Employers should check in with their employees, especially if they're working remotely, to ensure they have the necessary resources to be productive and confident in their work.

If your company faces the issue of "tech shame" among its employees, it's crucial to address it head-on. Providing better training, sourcing the right tools, and checking in with employees can significantly impact employee engagement, productivity, and confidence. If you need any advice or assistance, we're here to help. Just get in touch.
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