​Imagine you’re watching the news and see that a criminal is targeting houses in your neighborhood. 
 
Would you leave your front door unlocked tonight? 
 
I wouldn’t think so.

Yet this is essentially what many businesses do when they put off fixing vulnerabilities in their systems. And it happens a lot, with over two-thirds of businesses taking more than 24 hours to address serious security issues. 
 
This is a worrying statistic. Because the longer vulnerabilities remain open, the greater the risk of cyber attacks, data breaches, and major disruptions.
 
So, what exactly is a vulnerability? 
 
In simple terms, it’s a weakness in your system (like outdated software or misconfigured security settings) that cyber criminals can use to gain access to your business data. These weaknesses are often flagged by security tools. But responding to them fast enough is where many businesses fall short.
 
Many businesses have IT staff. But they can get bogged down by manual processes, wasting hours trying to make sense of incomplete data or juggling multiple tools that don’t talk to each other. This slows down response times and increases costs… while your business remains exposed. 
 
The problem is this: Every hour a vulnerability is left unaddressed is another hour cyber criminals have to exploit it.
 
Luckily, there’s an easy solution. Partnering with a reliable IT support provider can make things easier. Instead of your team scrambling to identify and patch vulnerabilities, an expert technology partner (like us) can step in with smarter tools and faster processes. We combine automation and expertise to identify risks, prioritize what needs fixing, and respond quickly to make sure your systems are secure.  
 
Cyber criminals are always looking for ways to exploit weaknesses. Don’t give them the chance. 
 
If keeping on top of vulnerabilities feels overwhelming, let us make it simple for you. Get in touch.

​Have you ever stopped to wonder how many phishing scams your employees encounter each day? The answer might come as a nasty surprise. 
 
Last year, the number of employees clicking on phishing links TRIPLED – and businesses everywhere are paying the price. 
 
Before we dive into this situation a little more, let’s rewind a bit. 
 
Phishing is where scammers try to steal sensitive information (like passwords or payment details) by pretending to be a trusted source. 
 
Maybe your employee gets an email that looks like it’s from Microsoft, with a link to a login page. Once your employee enters their details, that information falls right into the hands of criminals… and from this, they get the keys to your business.  
 
Here’s the really worrying part: Phishing attacks aren’t just happening more often, they’re getting harder to spot, too. 
 
Email phishing is still a big issue, but scammers are branching out; planting fake links in search engines, social media, online ads, and website comments. Scammers know that employees are taught to be cautious about emails, so they’re finding new ways to slip through the cracks.  
 
So, why are more people falling for these scams? 
 
Part of the problem is fatigue. Employees see so many phishing attempts in their inboxes, it’s difficult to keep their guard up every minute of the day. Scammers are also getting more creative, using fake websites and emails that are almost impossible to tell apart from the real thing. 
 
And they’re now targeting trusted platforms like Microsoft 365, which hold a goldmine of business data.
 
Your people can either be your greatest defense or your biggest vulnerability. A well-trained, alert team can spot phishing attempts before any damage is done. But if they’re unaware or unprepared, a single click can open the door to financial losses, stolen data, and a whole world of trouble for your business. 
 
So, what’s the solution? 
 
Start with education. Make sure your team knows what phishing looks like, not just in emails but across the web. Teach them to question unexpected requests for their login details, double-check links, and report anything suspicious. And don’t rely on memory alone; regular training sessions can keep the risk of phishing scams fresh in your employees’ minds.
 
At the same time, don’t leave all the responsibility on your team’s shoulders. Tools like multi-factor authentication (MFA) add an extra layer of security, so even if a password does get stolen, attackers can’t get in. Combine this with up-to-date software and a strong cyber security plan, and you’ve got a much better chance of keeping your business safe.  
 
Phishing scams aren’t going away any time soon, but with the right approach, you can stop your business from becoming another statistic. 
 
Need help protecting your business data? We can help – get in touch.

​So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl… random errors start popping up… and you can’t install any security updates…
 
That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware.
 
Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade. 
 
Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out quite right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech. 
 
Windows 11 brings a leap forward in both performance and security. If you want to make that jump, you need a solid foundation in the form of modern hardware that can support its advanced features. 
 
One of the key requirements for Windows 11 is something called TPM 2.0. This is a small chip that acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2.0 is also essential for preventing certain types of cyber attacks. Without it, your system is more vulnerable. 
 
Other requirements – like enough memory (RAM), sufficient storage, and a compatible processor – help to make sure your device can run Windows 11 smoothly.
 
Microsoft has warned that forcing Windows 11 onto unsupported hardware is a risky move. Sure, you can do it – but you’ll be on your own if things go wrong. Your device won’t receive updates, including critical security patches that keep your systems safe from cyber attacks and other threats. Without updates, your business’s devices become an easy target.
 
So, you might be thinking – why not just stick with Windows 10? 
 
Here’s the thing: Microsoft is ending free support for Windows 10 in October this year. After that…
 

• No more updates
• No more fixes
• And no more free security patches. 

 
There is an option to pay for extended security updates, but it’s not a permanent solution. Upgrading to Windows 11 helps to make sure your systems stay secure for the long haul, without extra costs and headaches down the line. And beyond the security benefits, Windows 11 comes with loads of productivity tools designed to make your business run more smoothly. 
 
If upgrading your hardware feels like an unnecessary expense, think of it as an investment. Modern devices don’t just meet Windows 11’s requirements; they run faster, last longer, and reduce the risk of downtime. 
 
The bottom line is that hardware requirements aren’t just suggestions – they’re there to protect your business and give your team the tools they need to succeed. 
 
If your devices don’t meet Windows 11’s requirements, now is the time to plan your next steps. Don’t wait until Windows 10 support ends or your systems become a security risk for your business. 
 
We can help you upgrade without the stress. Get in touch.

​The way we work has changed massively over the past few years, hasn’t it? The global pandemic created a huge shift towards remote working. And now businesses are divided on the right way to move forward. 
 
Some businesses are eager to bring everyone back to the office. But others are keen to keep things flexible. If you’re wondering what’s best for your business, it may be time to look at the big picture: What works, what doesn’t, and what do you need to keep an eye on?
 
Let’s face it, working from home has its perks. No commute, fewer interruptions, and a chance to keep up with laundry between meetings. For many employees, it can boost productivity, improve work-life balance, and reduce stress. 
 
Remote working isn’t just about employee happiness, though. 
 
Businesses forcing staff back into full-time office work are losing people - particularly their top talent. A recent study found that companies with strict Return to Office policies saw a 14% jump in employees quitting... and these aren’t the ones you can replace in a snap. We’re talking about senior staff and highly skilled workers who take a lot of knowledge with them.
 
On top of that, finding new people to fill those roles is taking longer (23% longer, according to the report). And it’s not cheap to hire replacements, either. Today’s employees want flexibility. And businesses offering remote or hybrid roles are getting a recruitment advantage.
 
Where things get difficult is around the issue of data security. Although working from home or a coffee shop might sound great, public Wi-Fi can be like an open door for cyber criminals.
 
Your business data could also be at risk if your employees work from their personal devices (which might not have seen a software update in months). Or if they work from a home PC they share with their partner or kids. 
 
The good news is that there are some simple ways to protect your business while allowing your employees to work flexibly. 
 
Extra security measures like multi-factor authentication (that extra code you’re asked to enter when you log in) can help to keep things locked down. And a little training to teach your team how to spot email scams can also make a huge difference. 
 
So, should you bring your employees back to the office or embrace remote working? There’s no “one-size-fits-all” answer. 
 
Some businesses thrive with everyone in the office, while others find that giving people the choice brings out the best in their employees. The real trick is finding what works for your team.
 
Just remember: If you’re letting people work from anywhere, don’t skimp on security. A flexible approach with strong protections can give you the best of both worlds - happy employees and a secure business.
 
If you’d like advice on how to keep your business data secure while supporting flexible working, we can help. Get in touch. 

Imagine this: Your business grinds to a halt because your critical files are locked away by scammers. And they’re demanding a ransom for their release. 
 
This is called a ransomware attack, and it’s a growing threat to businesses all around the world.
 
Ransomware is a type of cyber attack where criminals break into your systems and encrypt your data, making it unusable. They’ll then demand payment (often in cryptocurrency) for the key to unlock it. 
 
Even if you pay the ransom, there’s no guarantee you’ll get your data back. This is why a strong backup system is one of the best safety nets you can have. 
 
Backups are copies of your important files and systems, stored separately from your main network. If something goes wrong (like a ransomware attack or even accidental deletion) you can use your backup tools to restore your data and keep your business running.
 
Backups are essential for businesses of all sizes. But here’s the catch: Not all backup systems are created equal. Recent research shows that many businesses are using outdated backup technology, leaving them exposed to risks even if they think they’re protected. 
 
Older backup systems weren’t designed to handle today’s sophisticated ransomware attacks. And they leave businesses vulnerable in three main ways: 
 
1. Backup data is a target 
Ransomware attackers are getting smarter. They know that backups are your last line of defense, so they target them directly. If your backup system isn’t designed to protect against these attacks, your safety net could be cut away when you need it most. 
 
2. Lack of encryption 
Encryption is a way of scrambling your data so only authorized people can access it. Without encryption, scammers can tamper with your backup data - yet nearly a third of businesses report that their backup data isn’t encrypted.
 
3. Failed backups
It can be difficult to restore lost data with older systems, and this is the point where they often fail. Imagine finding out that your backup didn’t work just as your business is trying to recover from an attack. It can mean long downtimes and expensive repair efforts, which many businesses simply can’t afford.
 
So, how can you fight back against ransomware threats? 
 
Rethink your approach to backups. Modern solutions like immutable storage are designed to offer the strongest protection against ransomware attacks. Immutable storage makes sure your backup data can’t be altered or deleted, no matter what.  
 
This technology is built on something called Zero Trust, a security model that assumes nobody and nothing can be trusted. Every access request is validated, and permissions are strictly limited, ensuring your important business data stays safe even if an attacker breaches your system.  
 
Ransomware attacks are not going away. If anything, they’re getting smarter and even more common. Now is the time to make sure your backup system is solid. 
 
Not sure where to start? This is what we do. Get in touch. 

​Wouldn’t it be great if your Windows 11 computer could handle tasks just like a real-life assistant?
 
That’s exactly what Microsoft wants to achieve with Windows Agent Arena, its new AI project.
 
The goal is to create smart virtual assistants, known as AI agents. They will be able to complete tasks on your computer. They could save time by doing repetitive tasks for you, such as managing apps or organizing files.
 
So, what exactly is an AI agent? And how could it help your business? 
 
An AI agent is a type of artificial intelligence designed to interact with your computer. Instead of only giving you information, AI agents can perform actions for you.
 
For example, you could train an AI agent to run your morning routine. It would open your calendar, launch your email app, and check the news. When you begin your day, the agent would know what info to share with you, like a virtual assistant.
 
Imagine having AI agents that update your software, or even edit documents for you. They could enable privacy options in Microsoft Edge, install extensions or update settings. This saves you time and hassle, so you can focus on bigger things.
 
The project is open source. That means developers around the world can contribute to help these tools evolve. Although they’re still in development, the potential for businesses is exciting.
 
For now, one of the best ways to see how helpful AI can be for your business is to give Copilot a try. Need help getting started? Get in touch.

​If you've installed version 24H2 of Windows 11 for your business, you might have noticed an annoying glitch in File Explorer. 
 
File Explorer is that familiar window you use to browse your files and folders. Normally, it’s straightforward – but some people are running into issues with the “See more” menu after downloading this update.
 
The menu, which is marked by three little dots, usually pops up below your mouse cursor, giving you options like “Select All” or “View Properties”. 
 
But thanks to a recent bug, the “See more” menu is flying up to the top of the screen, often disappearing out of sight. And if you’re using File Explorer in full-screen mode, some menu options might not even be visible. 
 
Frustrating, to say the least.
 
Luckily, there’s a simple workaround: Just make sure you’re running File Explorer in windowed mode where it shares the screen with other applications. To do this, click the square icon in the top-right corner (next to the “X” you’d click to close it). 
 
You can then resize the File Explorer window, allowing you to use the “See more” menu, even if it’s still misbehaving.
 
The good news is that Microsoft are aware of the problem. They’re working on a fix. 
 
Little glitches like this can be a nuisance when you and your team are trying to get things done. 
 
Can we help you squeeze more productivity out of your applications? Get in touch.

​Microsoft recently made changes to the Windows Start menu – and it caused a bit of an uproar.
 
Here’s what happened: Microsoft tried to streamline the Start menu by grouping related settings together. But they tucked the sign out option behind a three-dot menu, creating confusion for people trying to log out of their accounts.
 
Thankfully, Microsoft has listened to feedback and is now testing an update to put the sign out button back to where it was before. 
 
This is good news for teams that have multiple profiles set up on one computer, making it easier to switch between accounts again.
 
These changes are part of a broader update to Windows 11 that’s currently being tested. The update will also bring in new features like media controls on the lock screen for when you’re playing music or videos, as well as the ability to share files directly from your search results.
 
These updates are great examples of small changes that can have a really positive impact on how your team works. 
 
Is it time for you to move your business to Windows 11? We can help get you started, get in touch.

​Whether you’re drafting emails, writing reports, or creating presentations, spelling mistakes and typos can easily be missed. This means you run the risk of looking unprofessional, especially when communicating with clients or business partners. 
 
Here’s the good news: Windows 11 comes with built-in spell check and autocorrect tools that can put an end to embarrassing spelling mistakes. 
 
These tools are easy to set up. And once that’s done, you won’t need any extra software to make sure your text always looks clear and professional.
 
Want to know how to use them?
 
First, open Windows Settings. Then select Time & Language and click on the Typing page. From there, you can turn on options like ‘Autocorrect misspelled words’ and ‘Highlight misspelled words’. 
 
These features will work across most apps, fixing errors and flagging possible spelling mistakes.
 
You can even get word predictions as you type by enabling text suggestions.
 
Does your business run in multiple languages? Be sure to switch on the ‘Multilingual text suggestions’ feature. This will bring up word suggestions in whatever language you are using.
 
While the spelling tools built into Windows 11 will work across most apps once enabled, some apps (like Notepad and Outlook) need a little extra set up. 
 
For example, in Notepad, you’ll need to click the gear icon for settings to switch on the spell check feature. 
 
Your team probably spends a lot of time in Outlook sending emails, so it’s well worth switching on grammar tools here. Go to Editor Settings under the Options tab. From there, you can turn on features like autocorrect, text predictions, and even tone adjustment. 
 
And if your team uses Microsoft Edge for browsing, you can set up spell check and grammar tools there as well. Just head to Settings, click on Languages, and turn on the grammar and spell check options.
 
By setting up spell check and autocorrect in Windows 11, you’re not just avoiding small mistakes - you’re helping your business run more smoothly. 
 
If you need a hand with this or want more advice on how to save time in your business, we can help. Get in touch.

​Imagine having an assistant by your side that never gets tired, never misses a detail, and can help with everything from drafting emails to organizing meetings. 
 
Sounds great, right? 
 
Well, that’s what Microsoft Copilot is. It’s a smart, AI-driven tool built into the Microsoft apps you already use, like Word, Excel, and Teams. It’s designed to handle time-consuming tasks that slow your team down. 
 
But how exactly does it work, and why should you care? 
 
In simple terms, Copilot is AI embedded into the Microsoft Office suite. It’s always there to assist you, whether you're typing up a report, analyzing data in Excel, or even planning your next big meeting. And the best part is, you don’t need to be tech-savvy to use it. If you can use Word, you can use Copilot.
 
So, how can it make a difference in your business?
 
First off, one of the most exciting things about Copilot is that it’s seamlessly integrated into the software you already know. There’s no need for complicated installations or training sessions. And because it’s built into Microsoft 365, your team can jump right in with minimal disruption. It works across devices too, so whether you're in the office or travelling, Copilot is always there.
 
One area where Copilot really shines is how it simplifies your daily grind. Think about how much time gets wasted on things like sorting through emails or organizing meetings. We’ve all been there, spending way too long combing through endless email chains or trying to figure out who said what in a meeting. 
 
Copilot tackles this for you. It can summarize long email threads and even suggest responses, so you can get back to what really matters. It’s like having someone do all the heavy lifting while you focus on the more important tasks.
 
Speaking of meetings, Copilot is a big help when it comes to collaboration. Let’s say you’re wrapping up a Teams call. Instead of manually taking notes or worrying about missing key action items, Copilot will summarize the entire meeting for you, highlighting decisions and tasks. It listens in, captures the key points, and even helps you plan the next steps.
 
But Copilot isn’t just about cutting down on admin work, it’s also a creativity booster. You know that moment where you stare at a blank document, unsure how to start? Whether it’s drafting a client proposal or putting together a presentation, sometimes the hardest part is getting the ball rolling.
 
That’s where Copilot comes in. Give it a few prompts, and it’ll generate a first draft or outline to get you started. You don’t have to be a creative genius to produce something great. Copilot takes care of that early-stage work, freeing you up to fine-tune and add your personal touch. 
 
All this leads to a more productive, efficient, and creative workplace. That’s what makes Microsoft Copilot such a powerful tool. It not only takes care of the little things but also helps you unlock your team’s full potential. 
 
Want to find out what Copilot could do for your business? We can help, get in touch.